Have to agree with the majority of posters - been members since day one and have never encountered problems like yours. We shop early, as soon as the public can get in because we find the shelves are fully stocked and the meat counter has a huge selection. We also do self paying (or whatever it is called) and there are about six of those to use.
Prefer Costco if it was here, but Sam's were quicker getting into this area!
I came back to this post to add this ........... my very expensive new glasses have not fitted correctly since I purchased them, even after taking them back several times .............. one day I stopped to ask the optical department at Sam's if they could help. He fixed them and cleaned them for NO CHARGE - now that's service. I will be using their optical department to get frames in future.
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