More than likely its not your cable boxes (the service reps will always blame the cable box) but the CO software and connections from the outside terminal box. I have had freeze ups during the on demand feature making me reset the cable box to their central office feed...I always have them credit me for this. The last time I had a problem it was in their cables/terminal box/demarc point to the house - have a tech come out and rewire or check what I mentioned above.
|