[SABRMnLgs]

First let me state I have no axe to grind either with the civilians or the employees.
Next let me state this fact. I have worked as an x-ray tech in a hospital setting from 1970 to date. So, what I'm going to say has a lot of merit.
These people griping about the long wait in the ER is due to ignorance. I'll bet most of these people have worked at a job during some point in their lives. I would love to have gone to their jobs, sick and or hurting and complained about the service I got from most of them. They see only what they see and not what is going on "behind the scenes". And probably none of them were in the military.
Example: I was working in the ER and had about 5-6 exams to do one night. After a 3-4 hour wait, a women who had either a sprained or broken wrist was next to do on my exam list.
This woman did nothing but complain about the length of time she had to wait to be seen. The time she was first seen was on her chart and yes it was about 3 hours. I explained to her, that in those 3 hours we had seen 3 accident victims, a knife fight, a woman who had a breech baby and others who needed to be seen first. What patient should we not see so we can do her painful wrist?
Rule #1 in an ER: Those with the most serious injuries ALWAYS are seen first. Just like in the military. Hospitals like other businesses do not have 100 people waiting at the door to see every single person first. I could go on and on, but hopefully, you get the idea.