Sorry to hear you are having problems. First I would google your phone with the words instructions or manual. That should get you a copy of the current manual for the phone. With any luck you will be able to fix your problem. If not, then do you have virus protection for your PC?, if so see if your PC virus provider also covers cells phones. Personally, we use NORTON 360, for both the home computers and the cell phones. I may be able to provide additional help, you can PM me with additional details. We have been using Android phones for around 2 years.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV.
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