Maybe it's me who writes a lot although there are a lot like me out there. Latest issue was with my e-mail and after my initial call, I was immediately transferred to support.com, without trying to solve my problem, who informed me they are separate from Comcast and that it's a separate charge to try to fix my problem. Really? Like over $200.00 a month isn't enough. I was not going to do that so I was told to call Comcast back directly as they could not transfer me. I did so and the call was dropped. Called again, jumped thru all their hoops for the 3rd time, and this time the person said she would put in an order for a tech person to call me back within 24 hours. I knew that wouldn't happen as the last time it took 4 days. Mind you this is just a return phone call, not someone coming to the house. This was Monday morning and it's now Wed afternoon and no return call. But I fixed it myself! So I don't need their help. I can't wait for our move and to switch to Brighthouse. I think the day I cancel the service here I will go out and celebrate. We are too close now to moving to our new home in TV to drop Comcast here and Chicago and start with another provider. I look forward to the future though.
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