I seem to remember the manager of this Publix acted in a very cavalier manner when someone alerted him to some people shoplifting. It sounds like he needs some people-skill training.
I agree that your wife should accept Publix's offer to take her groceries out to the car. But perhaps she only had one bag, and an offer wouldn't have been extended. Is there anywhere else up there she could shop, where she might feel safer?
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