Did she talk to the police when she got away and started to call? Or did she have to stop calling and get away from these creeps before talking to police?
I agree about contacting Publix about this particular manager. There are probably surveillance cameras covering the doors and parking lot, and they are there for a purpose. Corporate should know that customers are being treated like this.
I would use the car for a trip like that at night, to be able to lock the doors and sound the alarm on the key remote if necessary. Golf carts are unsafe in a number of ways. (However, in that instant the cart could be driven right up onto the sidewalk in front of the store, with horn sounding continuously, to be under the spotlights and drive right up to the automatic door openings to run inside.)
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