Re: Stealing from restaurants
Not sure why TV is any differeent than the general population.
There is a very simple answer to this. DO NOT as a restaurant manager always comp the meal over a complaint. Simply tell the customer that you are sorry that they didn't enjoy their meal, that you will try better next time and wish them a nice day.
This is restaurant management 101 (heck just watch Gorden Ramsey's kitchen nightmares show). Unless this is a well known customer it is not worth attempting to appease them. They won't be back anyway and you are throwing the profits away.
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