I don't think they are rude, more like self-absorbed. IMO, it's a result of the sales office filling their heads with how special they are.
Just take a deep breath, mentally repeat "They are what they are, they do what they do", grab a half dozen jars of capers and call it a day.
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 Loving life in the Village of PattyLand
Y'know that part of your brain that tells you "ENOUGH IS ENOUGH!" I think I'm missing it.
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