
09-22-2014, 12:55 AM
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Soaring Eagle member
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Join Date: Oct 2013
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Quote:
Originally Posted by JoMar
We closed on our house Aug 15 and moved in Sept 1. We had low spots and bare spots in the yard. We called Warranty and they sent the landscaper who said it was the fault of TV since they don't pay to have the lawn maintained, only installed. I passed that on to Warranty, they said "really" and that was the last I heard. It's not the end of the world and Deans has said, while it will take time, they will be able to correct it. Overall the builder and Warranty have been excellent in correcting our issues, just feel they want nothing to do with sod.
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Since your house is still under warranty, keep calling them. It's their responsibility to see that it's right.
Down the road you don't want someone tripping and suing you. Low spots on your property is a hazard. Bug them until they fix it!
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