Originally Posted by beartrack

Peggy, I think that you are being a little negative here. You see as a restaurant owner I can not afford the luxury of judging peoples integrity. It is my job to overcome their attempts at larceny. I only judge the incident, then handle it. I have found over the years that there is a little larceny in most people. If I use all the people skills that I possess and treat these people with dignity ( whether they deserve it or not ) then they begin to like me personally and it becomes very hard for them to try again. They will almost always come back to see their friend, the owner or manager of now, their favorite restaurant. It's a lot like the story of your neighbors dog. If you do not like your neighbor, their barking dog will drive you crazy but, If you like your neighbor, you hardly ever hear that dog.

Beartrack