[redwitch]

Many decades ago, I served. Now, my daughter is a server. Some things never change. What hurts is that the server is blamed when the food comes back, at least in some restaurants. If a customer walks out without paying the check, it is the server who has to pay that bill.

When a customer eats over half the food and then complains, I've found most managers won't comp the food unless it is a regular. However, the server usually gets a lecture about not checking with the customer earlier to see how the food was. So, no tip for the server, a black mark on the record and a chewing out because someone wanted a free meal.

I really wish people would understand the one hurt the most is the one who can afford it the least -- the servers.