Quote:
Originally Posted by Skip
Still have the email? Are you sure it was from Norton and not a third party?
If so, ask your credit card company to charge back the sale and get a refund.
Reason: Fraudulent Transaction
Skip
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It was not an e-mail or any part of a third-party scam. The notice was on a Norton update. It was legitimate, with a direct link to the Norton update site. I have determined that at least one other person in The Villages got a similar notice, which he ignored since he has an Apple computer and, rightly or wrongly, is not worried about viruses.
Regrading your suggestion to contact the credit-card company. My first step upon discovering the deception was to call the credit company. Unfortunately, the charge had gone through, and they took the position that they could not reverse it at this point. It now looks like Norton is refunding most of my payment-- but this was never primarily about the money. I just hate to be lied to.