The OP would have been clearer if he told us how much he was charged per square for the job they did along with what they charged to tear off the old roof and subsequent damage which should have included the plywood. The insurance company has the right to deduct for depreciation based on the age of the roof
I dealt with a roofing company out of PA over two years over their faulty design. They lied to me repeatedly. So I sued them in court and they immediately called and wanted to replace my roof. I told them that I found a reputable manufacturer and installer and that I wanted $$$$$$$$$which was the cost of a new roof less depreciation. They paid me immediately because they knew they we wrong and they knew that they could be subject to additional damages if they refused to pay.
The kicker was their representative who lied to my face about finding defective shingles and told me the 25-30-40 year warranty on shingles was meaningless and that shingles generally last 15 years but that their demographics told them that people move on the average of 7 years and hence never collect on the warranty. I told him a judge would be happy to hear that evidence.
I asked the installer for a crew that would use hammer and nails rather than an air gun. they sent me a crew of Mexicans that could not speak English and I can tell you they worked with precision ,pride and when they were finished I could not find even a nail on the ground. Quality workers, quality company. I gave them a bonus
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