Laurie 2, you hit the nail on the head. Mr. Rohan's response was a non-response. Read Gracie's reply to my post above. They do not want to address the situation. It just bugs me that they set these rules up and then don't enforce them because they don't want to make anyone mad.
Once again the squeaky wheel gets the oil. If enough people complained loudly enough, I believe they would be forced to do something about it. JMO
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