We have had Stellar for two years now and we do like the fact that there is only one company to call for our outdoor maintenance. Yes, this summer Stellar had a problem with not mowing our lawn often enough. It was resolved. They won't know what needs to be done unless you tell them. The ladies who answer the phone are very nice and messages do get responses. For the past two years they have taken care of our issues promptly and efficiently. Brian Johnson, a supervisor, has been especially helpful. Our grass and landscaping looks great, life is good!