I had a similar problem, the 2 kwikset keys worked perfectly, the schlage made at the same time by the same guys did not work. When I went back, another guy said yep, the schlage locks are finicky he made another key and it worked fine. This was at the ACE hardware in Wildwood. Very happy with their work.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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