Talk of The Villages Florida - View Single Post - chefs of napoli on 301
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Old 10-22-2014, 09:41 PM
RedChariot RedChariot is offline
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Originally Posted by Futurevillager2013 View Post
Went there Sunday night and had a 6:00 reservation. There were three hostesses who were so confused they were giving away each other's tables. There were alot of angry folks there including us who waited over an hour to be seated. When finally seated it took over an hour for our food to arrive. The food was not great. The bread was good but I've had better Italian food in Ricciardi's in Brownwood and I am 100% italian. My friend ordered Veal Milanese and it was too breaded veal cutlets with no sauce. We all were disappointed. There were also many around us who were complaining about the long wait and poor service. Perhaps lunch time is better but they shouldn't be taking reservations if they are not going to honor them. We got there at 5:50 and finished dinner at 8:45 and will not be returning anytime soon.
Similar situation for us this last Saturday night. Had a reservation for 8 people for 6:30. Seated at about 8 pm. Another large group was seated for an hour and had gotten to bread but no water/ drinks. Waiter disappeared. Another table felt sorry for them and offered to share their pizza. There was a loud confrontation in the waiting area. Disgruntled people waiting forever. The 3 hostesses had no clue on how go handle this onslaught. On 2 occasions a tray of glasses crashed and broke on the floor. Another large group again waiting a long time were having difficulty standing so long because there were no seats left in waiting area. I honestly have never seen such a disorganized restaurant. Food just ok. Not worth the ride. Can you imagine this place in January when the season is in full swing?
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