Rats sound so bad, but the only ones I've seen are the small ones about 6/8 inches long a little bit larger that a gerbil. I have seen dead ones om the trail and live ones near the pool, no palms there. we have 7 palms and never a rat. They must be finding food, water and a safe place to live, start there. Go th Sparr and see if they have a suggestion, or at least a trap.
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