I don't think any "open" food bar/buffet is really safe. If there is something in a soup, salad,seafood or olive bar I want; I get it and try not to think about it. If I saw what you saw happened I would have told the manger and expected their reaction to be about the same you experienced. That would have probably also put me off getting anything that day but chances are I would be back in a day or two.
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