At the bottom of page 5 of the SPD it says see the "Contact Information" section. That starts on page 40. Maybe 800-928-8027. Every year we renewed our health and other insurance without much difficulty. This time it couldn't be made more complicated.
I'm not sure what an Independent Agent has to offer. I've looked at the plans in the 2015 Medicare Handbook and online at the plans of some of the Big Name medicare insurers and I don't see a difference in pricing between those sources and the AON/Hewitt website. I mean there are name plans with "o" premium how can you get cheaper than that! The big variation appears to be copays and deductibles between plans. That affects pricing.
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