Quote:
Originally Posted by Honeybadger#47
I can say that I have been dealing with owen corning for well over a year just to get my shingles tested. I have a claim # and everytime I call I get promised to be placed on the fast track, because I have been waiting for them to respond to this for so long (lol, lol, lol) so far not one contact to check the shingles. don't know what recourse I have (if any at this point) these people just keep stringing me along and I have no way to hold them accountable. has anyone else had to deal with this situation and if so what is the resolution to the problem????
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We had a roofing company assist us in getting an inspection done (by them) and samples taken to send to Owens Corning with our claim number. OC sent us a claim form detailing all that was needed and we took that to the roofing company. About two weeks after the roofing company looked at our roof, OC sent someone out to look at it. BTW, OC says our roof is fine, despite the deteriorated shingles we sent in. We are appealing the decision.