[dbussone]

Originally Posted by jcataw

WARNING !!!

As a member of Talk of the Villages, I have come to rely on the very helpful advice and recommendations of other members. I would like to make sure that others do not fall victim to the same situation that my husband and I found ourselves in recently.

We needed service on our garage door. We went to the CONTRACTORS RATINGS/REVIEWS category under TOTV and found that Discount Garage Doors had a 4-1/2 star rating. We did not realize that we should have checked the forums for reviews as well.

The star rating system under Contractors Ratings/Reviews that TOTV uses does not necessarily represent (or even correspond to) actual reviews posted under the forums by TOTV members.

A prime example is Discount Garage Doors, which has a 4-½ star rating on the Contractor Page but if you look at the forums under Discount Garage Doors it tells a completely different story. We were one of the victims of this company. If we had realized the difference between the Contractor Page Star Reviews and the forums we would never have used these people. So my suggestion to you is to read all forum reviews before selecting a contractor.

Thanks for the warning. Sorry this happened to you.