Talk of The Villages Florida - View Single Post - Cable Service in TV stinks!!!
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Old 10-31-2014, 06:58 AM
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quirky3 quirky3 is offline
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I keep track of the rebate months, and make a note in my calendar just before they expire. I call the company and ask for a replacement discount. I have to be patient and mentally prepared for them to follow their scripts.
- They may just give me a replacement discount (not always equal to the prior discount) and I ask for how long and make a note.
- They may say that they can't give me a discount but they will connect me with a different department who can. Repeat step one.
- They may tell me that I already have the largest total discount available (when you take into account free HD for life etc.) and sometimes I am out of luck.
- I point out that there are charges on the bill that don't make sense (like paying extra for "whole home DVR" when I only have one TV.) They don't care.
- I end up with multiple discounts expiring at different times and have to make these "begging calls" more often.
- Each time you talk to someone they will go into a sales pitch for bundling or a more expensive package. Grrr.

But so far I have been able to contain the costs pretty well after the original rebate expired.
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