[KathieI]

Originally Posted by wendyquat

We don't often go to places like Square 1 due to health restrictions but after a late game of golf today we were both tempted by junk food! I remembered getting a BOGO email offer from Square 1 so we figured they'd be pretty busy but not being in a hurry we went anyway. We waited about 15 minutes to be seated on the patio, placed our order with Crystal pretty quickly and had a bit of a wait to get our orders. It was a nice evening and we weren't in a hurry so we did not complain. A manager brought our order after about 20 minutes, apologized profusely for our wait and gave us a check with a zero balance! We protested but Crystal said she was sorry for the wait and wanted to be sure we returned! Our FREE dinner was very good and service was flawless!

Now, that's customer service!!! I have been there a few times, had dinner at the bar (my myself), dinner with friends a few times, and also take out orders. I have found the staff very accommodating, very nice, food was very good and I intend to take them up on their BOGO offer very soon.