Quote:
Originally Posted by dodaneodwyer
Write a review on YELP. After a negative experience, I did and received a concerned email from City Furniture with a promise to address the issue I had & promised retraining on that issue.
I still won't purchase from City Furniture, as the negative experiences seen to be wide range.
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Good advice, but probably a waste of time. I too have had a really first-time horrible delivery experience with City Furniture. When reported to customer service, it was a "yeah, yeah" response. They seemingly could care less. I was even told by the delivery person that " VILLAGERS want what we have and they pretty much accept anything that happens." (imagine that...) So, my advice is if you're willing to do business with a company with such a poor customer service attitude, then go ahead and take your chances. I personally don't have to put up with wondering whether or not I am going to have a good or bad experience with them again because I will take my business elsewhere. YOU HAVE BEEN WARNED!!!! Shop at your own risk...