Yes, a water softener makes a difference. But so does the dishwasher. Don't get one with a stainless steel interior. We had an expensive LG model with that, and the combo of the new dw detergents, the ss interior and the stainless silverware corroded the silverware. And the interior of the dw never dried. And this with a water softener.
I love the Whirlpool that came with our spec home, combined with the water softener we put in, and the use of Finish Power Ball cubes. Very little flatware corrosion, the interior dries, and it really cleans the dishes.
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