[bigrichie]

we called home warranty, & had them come out to look, the man that they sent Robert Locke was very personable & is a great Representative of the villages, determined that the tiles behind where the enclosure were cracked where the lag screws go into the tile to hold up the enclosure. he determined that it was done on installation, so it was done improperly from the start. don't give up on your home warranty, its good for 5 years on some things, hopefully this fixes the problem, & thanks to the few that replied. big richie