[Bruiser1]

Originally Posted by Ozzello

January this year I decided to take up golfing again, after about 12 years. Wanting to play my best, I started with replacing my outdated driver. Went to Edwin Watts on 466 and a clerk helped me through hitting 3 or 4 drivers. He explained the results on the launch monitor and I bought a nice used Cobradriver for 100 bucks.

A few weeks later I decided to replace the old irons. I went straight to EW. Browsed the racks and saw some like new used Pings for 5 or 6 hundred. The 7 iron had some tryout marks on it already, so I grabbed it of the rack, and asked one of the clerks if I could hit a few balls with it. The guy didn't answer me, but started walking REAL slow toward the launch monitor, and asks me "How much money you got?"
Now I giggle a bit, and turn to roll a ball up to hit, and this guy isn't cracking a smile, nor setting up the monitor. I thank him for his time, and leave.
Yes I am a bit younger (48) And I was wearing a t-shirt..but it was clean, and I make around 100K a year, I can afford any set of clubs in the store. heck, I almost bought a set of Honma irons.
Bought a set of Nike VR irons, and a set of Callaway X tour forged irons. Elsewhere.

Then in June, I decide I want a new putter. Yes, I got it bad. Being left handed, there aren't many demos for us, so I make the rounds to all the shops in the area. One crabby clerk isn't going to cause me to stay out a store. I stop in and putt a couple with every LH putter in the store. Nothing seemed better than the 2-ball putter I have, so I smiled and headed for the door. The nice guy that had helped me get the driver says " Thanks for using our air conditioning!" Yea, got to be the t-shirt.
Bought a Ping Anser, A Callaway Tank, and a Callaway Versa Metal X.... elsewhere. I like the Tank best.

Since then, I have bought a $400 Hybrid rangefinder, New Cobra 3 and 5 woods, several hybrids, 3 new Cleveland wedges and 5 Vokey wedges. I use 4-5 gloves a week and have another shop order them in bulk for me. I also bought one of those cart bags that your clubs spin around in. 2 pairs of shoes so far, and about $50 a week in balls. I would list the rest of what I have bought in the last year, but I want to get back to the real subject.

Last week, after much research, I decided to try some Winn dri tac grips out. I stopped at, yes, EW on 466. I asked if they had them, and they did. But they didn't have red and black, just the plain black. I grabbed a wedge and had them put one on for a trial run. I liked it so far, so I went and bought 10 red and black grips online, and on the way to the range, stopped in at EW ( hey, it is on the way to the range where I spend ... well nevermind) and ask if they had time to put on a set of grips. "Sure! This guy here will do it".. I tell them I have my own grips, and they both look at me like I spit on the floor. "Well, actually, he is about to leave and won't have time." Another clerk is walking up.. " Oh and, we are running a really big sale today and can't tie up anyone to do it". I am the ONLY customer in the STORE.

Well Edwin W. I don't care if you have a magic set of golf clubs that would make me a tour winning pro and no one else has them, I will NOT set foot in YOUR STORE again.

Your response isn't unique to the store. 2 years ago my wife wanted to by golf shoes for me as a birthday present. (She was consistently recognized for superior customer service) .After the encounter she said that is the worst customer service she had ever seen.

There are other places that value your business:

Jims golf on the ( on 27/441 or Americas golf Outlet (same)
come to mind.

To try out clubs Custom golf @ Palmer golf course or Saratoga (466a & Morse) or any course during demo days. Hit to your hearts content.

Another place is on Baylee Plaza (On 441 ) . Not only can you get taylormade's etc -they WILL offer a very competitive price.