[Bonanza]

Originally Posted by Justus

You are right and I stand corrected in my use of that word...I guess what I should have said was "rude, greedy, unethical and reprehensible". Still, this is certainly a "he said, she said" situation, but we have the benefit of only the "she said" here.

Nope! Sorry. We don't even have the benefit of a "he said, she said."
It's really she said, he said and he said because it was the OP who told the story about what his wife experienced.

In reality, we aren't getting a first hand story. No, not even from the horse's mouth, as they say.