Quote:
Originally Posted by Mudder
NO, the SS Panera's is worse! Actually just came back from there with a coffee refill. So I was appalled at the so called cranberry turkey panini , complained to manager asked for another sandwich which they begrudgedly made. She wanted to take the first one back when she gave me the second one, I said no! So I ate both. When I got home I did write to corporate explained everything in detail and also said that the ad on TV and on the posters in the store clearly show 4 SLICES of turkey, a big hunk of CRANBERRIES and a normal amount of spinach. Her reply was that they do "stylize" their photos of the food! Oh great way to fool the customers. She sent me an $8 egift card......couldn't they have rounded up to $10?
I do go there a lot as I like their coffee. If you have a Panera's card and your own mug, of whatever size, you can fill up for $1.26. The soups are always good and I do love their cinnamon crunch bagel.
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I wouldn't call that stylizing either. You can make a hamburger photo look juicy but you can't show a photo of a double cheeseburger and get handed a single and not get called on it.
And if they gave me a new sandwich the way it looked in the photo, I would also feel obliged to return the first sandwich.
I guess the place is popular because of the bread. My mom would tell me you can put just about anything on good bread and it will taste great. Good bread must be expensive to make or everyone would serve it.
In Italy, where the bread is excellent, I was surprised that the bread on the table is extra. At least at the low brow places where we ate three years ago.