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Originally Posted by drcar
I find the comments about the services provided by the two companies interesting. They range from great to poor. I also had Stellar and now have Service Smart. I was NEVER told about the switch. The statement about Stellars service slipping was right on. I also called and was greeted by Service Smart. I must say that they DID come and mow my lawn but in the middle of a down pour. I feel lucky because I only was paying every 3 months and my account is running out this month. I do find it interesting that I have not heard from Service Smart about a new agreement. They will probaly just show up and expect payment, NOT! I am in the process of looking for a new lawn service and have gotten some great references from people here. When it come to Sellar/Servece Smart BUYER BEWARE!
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When you pay in advance you lose control over the company you hired to do the job. Time and time again you will read here that someone has been beat out of money or the service they paid for in advance, is not what was sold to them. If these company's were paid when the job was done or monthly, I'm sure they would bend over backwards to keep you happy.