Regarding "I'm OK..You're OK," I had a torturous four year tour teaching Leadership and Management at one of our service academies, and this book as well as "Games People Play" were incorporated into our curriculum. The idea was that Transactional Analysis could be used when dealing with subordinates in a work environment. I discovered that it only would work if the subordinate was not familiar with the concept. My boss actually used it every day when dealing with staff, and it was a joke because we knew when he was changing states and when he was stroking us. We also taught a five step counseling process and, of course, we received performance counseling ourselves. At one of my sessions, the boss asked if I would like a cup of coffee. Then he asked about my wife, and proceeded to ask about my vegetable garden. When he got to the garden, I pointed out to him that I thought we had established enough rapport and that we should move on to step two. I am pretty sure I saw smoke coming out of his ears.
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