Quote:
Originally Posted by mary amelia
I was at Belle Glade Country Club last Saturday night and an employee was circulating around all the tables selling "Loyalty Cards" for all four country clubs and Scooples managed by Fred Kampour. We were told if we purchased a loyalty card we could call up to 24 hours before we were to visit a restaurant to make a reservation. What a great idea since Snow Bird Season is upon us!!! Of course we jumped at the chance to buy one. We could partake in drink specials as well. As it turns out we made a reservation for Orange Blossom Country Club and went there for dinner tonight. When we arrived for our reservation we were greeted and seated at our awaiting table. On the way to the table the hostess told us that the loyalty card could not longer be used for reservations but instead we could call on our way to the restaurant and let them know we were coming. We will not be guaranteed a table but instead we may have a shorter wait upon arrival. Seems that now that Fred has our money the rules have changed. It seems to be a bait and switch to me. Has anyone else experienced this change??
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Why not personally talk to Fred Kampour and tell him exactly what happened and how you now feel?
I would bet that you would get your $20 back with no problem as well as an apology.