[sharoni]

We had issues also, and it was a couple months ago. We ordered thru AMAZON Prime, was shipped FED EX, who then handed it over to the USPS. Why, I have no idea as this has never happened before. I got the text it was delivered, but wasn't. After a few calls, it seems like the postal station said it was "undeliverable" and it was returned to AMAZON. No one could tell me why! I was on the phone with AMAZON for an hour, finally getting them to send a replacement, which was delivered by the mail person from our mail station. Go figure...