Quote:
Originally Posted by Sparty6971
I am in Village Santiago and have never had those kinds of problems - 5 1/2 years so far. The use of stand-alone boxes at the front of each house? No thanks! That opens up your entire mail coming and going to theft. And what happens when you go on vacation? If you have a box at your house and it gets filled up, then it has to be kept somewhere at a main post office or returned to sender. Using the common mail delivery places keeps the mail out of the weather, practically immune from theft, and if you're on vacation, the mail will be held for you right there. Of course it helps the mail contractor if you fill out and give to them a "hold mail" card while you are gone.
If you haven't done so already, I recommend you ask as politely as possible of the mail contractor if there was a problem. And there should not be one to account for delays like the OP describes. If you get even a hint of evasiveness, you might want to elevate your concern to the USPS office itself and make an official complaint. Postal delivery here in TV is pretty good I think but maybe your delivery point needs some attention.
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We live in Hemingway and after 4.5 years also have nothing but praise for our postal contractor. The key point here is CONTRACTOR. If your service is not up to speed, notify the appropriate Postmaster (Lady Lake for us) as also stated. Enough validated complaints and you will probably have a new contractor when the contract renews.