As a current banker, I can tell you that more and more banking is done online or now on phone by younger consumers. The reason branches are still being built near TV is the demographics. There are still many older customers who do not like or trust technology with their money. Also, sad to say we see many older customers who are lonely and will spend a lot of time at the new accounts representatives' desk just to renew a certificate of deposit. They come into the bank for social interaction and we serve coffee and cookies.
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