Talk of The Villages Florida - View Single Post - The Death of Common Sense!
Thread: The Death of Common Sense!
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Old 12-20-2014, 06:49 PM
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Quote:
Originally Posted by Kirsten Lee View Post
As a current banker, I can tell you that more and more banking is done online or now on phone by younger consumers. The reason branches are still being built near TV is the demographics. There are still many older customers who do not like or trust technology with their money. Also, sad to say we see many older customers who are lonely and will spend a lot of time at the new accounts representatives' desk just to renew a certificate of deposit. They come into the bank for social interaction and we serve coffee and cookies.
And thank you so much for being so nice to all of us. Over the last 5 years I've gone from doing all banking on-line to about 50% on-line. It's nice to see a real person with a smile.
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