Service Smart Refusing Refunds to ex Stellar Contracts
Service Smart is flat out refusing to refund your money for the remaning months of your contract with Stellar if you try to cancel. The right to be able to do this was the main reason we went with Stellar and their show stopper package in the first place. SS also will not honor some of the services that were a part of the Stellar package, ie Aeration (they no longer have the equipment to do this). A friend and former Stellar manager has told this was not a merger, but a total buy out of Stellar and this is why they will not honor the terms of the agreements between customers and Stellar.
Unfortunately I'm stuck with SS until the end of March, but am planning to switch as soon as possible. Maybe if enough disgruntled customers drop their services they'll get a hint.
The good news is that a few new landscape operations are starting up, run by the former cream of the Stellar staff. If you are interested, speak to Chris Greene, Ben Miller or Brian Johnson at Green Inspirations Inc, 352 497-7857
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Mark & Linnae
Birmingham, The U.P., Saginaw, Bay City, Toledo, Columbus, Dayton
& The Village of Chatham 
"I wish I didn't know now, what I didn't know then"
-Bob Seger-
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