Why not just file yourself? During the last year, I have filed for dentists, eye dr, md's for unusual charges, etc. Even if out of network, the claim forms are all on line. I have always been paid back. Some Dr's and office staff are just lazy......just do it yourself.
I have a suspicion that if the Dr threatened to call police, that the conversation was most likely disruptive...which doesn't help matters.
The bio identical compounded that I take have never been covered....but if you feel your wifes should be covered just send the claim in.
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