I too had been a patient of Dr. K's, but quit in disgust after reading my patient visit summary notes following a particularly exasperating appointment. In this incident, I had been seated in an exam room when Dr. K came in, logged onto the computer and made pleasantries. No sooner had she logged on, when a nurse opened the door and said Dr. K was needed on the phone. I waited a considerable length of time before Dr. K reappeared. Unbelievably she left a second time with no explanation. When she eventually returned, she mistook me for another patient and began to ask questions about a condition I never had. I responded to that effect, and her response was irritation at ME. I cut the appointment short, realizing it was to no effect. I'd previously been reluctant to change to another practice for all the usual reasons we are more than familiar with. I also realized upon reflection that Dr. K was regularly summoned away from my exam room. I checked my old patient notes, and realized my insurance was being billed for extended consults, when in fact they were not. I'm glad I transferred as there were many other questionable incidents, and it made the switch to another practice all the easier.
|