[Montgomery]

We bought a Samsung smart tv in March at best buy. We used it for 3 months. When we came back in October the TV started having problems. The TV picture flickered and the screen went black. We called best buy. They said to call Samsung. The first call to Samsung was answered by a man in Manila who we could not understand.After several more calls a nice repairman took our TV away for 2 weeks. He said he put in what Samsung tech sent him and he hoped it worked. An hour after he left the TV went black again. More calls to Samsung. Now besides going dark our smart tv is no longer smart. We can no longer get Netflix. There are many customer complaints against Samsung online. Just want to see if anyone has a suggestion. We did file a bbb complaint.