Quote:
Originally Posted by Montgomery
The closest authorized repairman was the man that had the TV for 2 weeks. We called him. He doesn't know what else to do except to call customer service again. We already complained to as high as we could get to at Samsung.
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Ok, try the 2nd closest authorised repair facility. Sounds like the 1st guy can't figure it out .
These things aren't really that complicated in fact they are modular. It's just a panel with a bunch of easily replaceable boards just like an old desktop computer. With the volume of display devices Samsung sells, it's shouldn't be hard to identify the problem. You cant be the only person that has that issue.
You might also consider talking to the Samsung employee that works in the Best Buy location. I bet he/she has a contact that can help.
What's the model number?