Turned out to only be a miscommunication as they had my phone number written down incorrectly. Mike's crew came out today and installed 3 drains in my lanai. I was surprised to see how well constructed they are and that they are made of metal, as I had seen a sample of another simiiar product that someone makes in tv that is made of plastic. These metal drains blend right in with the bronze frame of my lanai and they are actually hard to spot and tell that pieces were cut out of my frame and drains added in place! These are really useful items to have installed, especially if you are having problems with standing water or you want to wash the surface of your lanai occasionally .
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