Talk of The Villages Florida - View Single Post - Need Help Finding the Customer Service Department
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Old 01-12-2015, 07:31 PM
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Quote:
Originally Posted by pmbinnj View Post
As a "Newbie" I don't know where a new home owner goes for "customer service" when the recommended phone number does not meet expectations. Many organizations have a department which provides basic support to its customers, and then a hierarchy of support as a need arises. Those organizations realize that an apparent inconsequential problem could turn into a much larger issue when left unaddressed. There is so much right about buying here in The Villages but when a problem arises it seems that no one is directly responsible for providing assistance. I just can't seem to find a person/department here in TV to help us new home owners and I'm getting a bit discouraged. Thanks for any suggestions.
Did you contact the Warranty Department at 352-753-6222. They have always been very helpful to me.
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