I had absolute delight with The Villages home warranty.
The difficult thing is to describe your problem clearly enough to home warranty that they know who to call to fix your problem. One team did your tile, another team did your plumbing, another team did your electric, another team painted, and so on. In my experience, as long as you are clear about what you need, you are very likely to get A phone call back from the correct team to make an appointment to fix your problem.
In the event that you have an extremely difficult situation or cannot come to terms with the team who is trying to help fix your problem, you might want to ask for your builder to call you. That has never failed to produce excellent results for me.
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