Have you ever heard of the Pottery Barn Rule?
This is new to me.
"The Pottery Barn rule is American jargon alluding to a "you break it, you buy it" policy, by which a retail store holds a customer responsible for damage done to merchandise on display. It is an analogy often used in the political or military arena which suggests that if an organization inadvertently creates a problem, the organization is obliged to correct it.
In reality, Pottery Barn—an upscale home furnishing stores in the United States—does not have a "you break it, you bought it" policy, but instead writes off broken merchandise as a loss, as do most large American retailers. Many U.S. states have statutes forbidding such policies (absent negligence or willful destruction). Legal doctrine also holds that a retailer incurs the risk that merchandise will be destroyed by placing it where customers can handle it and not doing anything to discourage them." Source Wikipedia
Would you pay for anything that you destroyed in a store even if you didn't have to?
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