SO...update...after all the speed tests, resets, phone calls to Dell AND Centurylink, and one very kind offer on here to help me, it seems the problem was my router!! I finally got a proactive Centurylink tech, and he told me the next time my computer slowed up on me (after they switched channels several times, etc.), he advised me to unplug and bypass the router and connect my computer directly to the outlet which is where the fiberoptic cable comes in to the house. It is running fine!! I will now call Centurylink back and have them replace the router, at his suggestion. Finally!! Months of annoyance! Once tech even advised me to buy a wireless extender, which helps if you're moving your device around the house, but I am at my desk and connected. Thank God the Walmart employee was a former tech (?). Anyway, thanks much TOMWED for your kind offers to help. With the holidays and company and , and, and, I just finally got around to taking care of some things!!
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