I had the same problems, complained to Panjo, they sent me to ToTV who provided a link to my ad. It was there, however, it could NOT find it from the classified button, from any search from the Panjo site. I gave up, and after no replies for 3 weeks, placed my item on Craigslist, it was gone the net day.
Complain to ToTV, and goo luck.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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