Yes, as do most of not all service providers.

Agreed!

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If your cart is set to go above 20 mph, they will reset it without your permission.

Agree!!! We’ve always had great service at Sumter Golf Cart.

I would ask them rather than here. According to me-I do not work for them.
I believe it has been sold or is under new management. We have a rise in population the flight of the snow birds. Restaurants, roads, pools, golf etc etc etc are more crowded.
Any business will and must support customers who support them. We did not buy from Villages Golf Carts. We have never had trouble getting them to service our cart and we have been happy with them. I do fine it amusing that with a service, they have a loaner golf cart for you. How can you possibly get a long without a golf cart in the Village?
Most problems around here are laughable.

Not anymore..we just bought there ,and were told they only service their own now.

True, but you need an appointment for an oil change and that will take more than a month. Heck all the cart repair guys are very busy.

Probably 10 different responses. Just pick up the phone, call, and ask.